Practical Service Design
June - December 2026
Timetable
This course consists of online classes and self-directed learning over 25 weeks. Classes take place on Wednesdays every other week.
Module 1
Introduction
Week 1
8 June
Session 1
Online class
-
Wednesday 10 June 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 2
15 June
Gap task 1
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Module 2
Discover
Week 3
22 June
Session 2
Online class
-
Wednesday 24 June 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 4
29 June
Gap task 2
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Week 5
6 July
Session 3
Online class
-
Wednesday 8 July 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 6
13 July
Gap task 3
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Module 3
Define
Week 7
20 July
Session 4
Online class
-
Wednesday 22 July 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 8
27 July
Gap task 4
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Week 9
3 August
Session 5
Online class
-
Wednesday 5 August 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 10
10 August
Gap task 5
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Module 4
Develop
Week 11
17 August
Session 6
Online class
-
Wednesday 19 August 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 12
24 August
Gap task 6
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Week 13
31 August
Session 7
Online class
-
Wednesday 2 September 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 14
7 September
Gap task 7
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Module 5
Deliver
Week 15
14 September
Session 8
Online class
-
Wednesday 16 September 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 16
21 September
Gap task 8
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Week 17
28 September
Session 9
Online class
-
Wednesday 30 September 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 18
5 October
Gap task 8
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Module 6
Share and reflect
Week 19
12 October
Session 10
Online class
-
Wednesday 14 October 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 20
19 October
Gap task 9
Self-directed learning
-
Schedule a time to suit you
-
2-4 hours
Break
SDN Global Conference
28-30 OctoberModule 7
Presentation and assessment
Week 21
2 November
Session 11
Online class
-
Wednesday 4 November 2026
-
09:30 - 13:00
- 3.5 hours with two 15-minute breaks
Week 22
9 November
Prep week 1
Assessment preparation
-
Schedule a time to suit you
-
2-4 hours
Week 23
16 November
Prep week 2
Assessment preparation
-
Schedule a time to suit you
-
2-4 hours
Weeks 24 and 25
23 November
Assessment weeks
Assessment
-
Schedule a time to suit you
-
2-4 hours
Book your place
June - December 2026
Runs 08/06/26 until 04/12/26